Privacy Policy

Statement on the Protection and Collection of Personal Data

MERCATURA d.o.o. is committed to protecting the personal data of its customers by collecting only the necessary and basic information about customers/users that is required to fulfill our obligations. The company informs customers about how the collected data is used and regularly gives customers the option to choose how their data will be used, including the option to decide whether or not their name will be removed from lists used for marketing campaigns. All user data is kept strictly confidential and is accessible only to employees who require this data to perform their job duties. All employees of MERCATURA d.o.o. and its business partners are responsible for respecting the principles of privacy protection.

Entry and Transmission of Personal Data

All data transmitted between the user's browser and our website is encrypted using TLS 1.2 / TLS 1.3 protocols with strong ciphers and forward secrecy. SSL/TLS certificates are issued by Let's Encrypt (Internet Security Research Group, ISRG Root X1) and are automatically managed and renewed by our hosting provider, Vercel. Authorization and credit card payment processing are carried out using the Monri WSPay system for real-time card authorization and charging. When paying with payment cards, you should know that the confidentiality of your data is protected and secured through the use of SSL encryption. Online payment pages are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a process of encrypting data to prevent unauthorized access during transmission. This enables the secure transfer of information and prevents unauthorized access to data during communication between the user's computer and the WebPay service, and vice versa. The WebPay service and financial institutions exchange data through a Virtual Private Network (VPN), which is protected against unauthorized access. The Monri Payment Gateway is certified according to the PCI DSS Level 1 security standard prescribed by Visa and MasterCard rules. The merchant does not store credit card numbers, and these numbers are not accessible to unauthorized people.

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Bulevar Crnogorskih Serdara 5, 81000, Podgorica

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